M&P Property Management (Newport) LTD Refund Policy
At M&P Property Management (Newport) LTD, we are committed to providing exceptional service to our valued clients. We understand that circumstances may arise that require a refund of monies paid for our services. This refund policy outlines the terms and conditions under which refunds will be issued.
Refund Eligibility:
Refunds will be considered for any monies paid to M&P Property Management (Newport) LTD within a 24-hour period from the time of payment. Refunds will be issued less any administrative expenses incurred in processing the payment and refund.
Refund Process:
To request a refund, clients must contact our customer support team within the 24-hour window via email at info@mandppropertygroup.co.uk.
Clients should provide their full name, contact information, payment details, and a brief explanation of the reason for the refund request.
Our customer support team will review the refund request and assess any administrative expenses incurred in processing the payment and refund.
Refunds will be processed within 7 business days after approval of the request.
Administrative Expenses Deduction:
M&P Property Management (Newport) LTD reserves the right to deduct reasonable administrative expenses incurred in processing the payment and refund.
These expenses may include transaction fees, bank charges, and other costs associated with the refund process.
Refund Methods:
Refunds will be issued using the same payment method that was used for the initial payment.
If a refund cannot be processed through the original payment method, alternative arrangements will be made with the client.
Exceptions:
This refund policy is not applicable to:
Services provided beyond the 24-hour window from the time of payment. Cases where a client has violated the terms of the service agreement. Services rendered and completed in accordance with the agreed-upon terms and conditions.
Contact Information:
If you have any questions or concerns regarding our refund policy, please contact our customer support team:
Email: info@mandppropertygroup.co.uk
M&P Property Management (Newport) LTD reserves the right to modify or update this refund policy at any time.
Any changes to this policy will be communicated to clients through our website or direct communication channels.
Last Updated: September 2023
By making a payment to M&P Property Management (Newport) LTD, you acknowledge that you have read and agree to the terms and conditions outlined in this refund policy.
